America’s Towmen are risking their lives to serve the public on our nation’s streets, roads, and highways. In the course of their daily Roadside Service, their accident risk is much greater than that of the general driving public. They serve all of us, and we serve them by continually developing tools to improve driver and public safety:

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Telematics Enabled Claims

MOBILE VIDEO has partnered with CCC Information Services, Road America Motor Club, and others to create Telematics Enabled Claims (TEC). TEC is a process that includes electronic crash detection, video evidence, automatically initiated first notice of loss (FNOL), and predictive solutions accelerate accident claims by connecting motorists, insurance providers, motor clubs and ISPs in real time.

The financial heart of the partnership is the First Notice of Loss (FNOL) Rewards program, whereby the insurance carriers cost savings (from improving the claims process) are shared with participating Tow operators in the form of $$$ rewards and more secondary tows. In addition to the increased tow related revenues, the participating ISPs also save 10-25% discounts on CruiseCam systems.


  • 4 camera (forward, cab, side, rear) system with 120 degree ranges
  • Mobile DVR (accelerometer, GPS, cellular, WiFi, RS-232, RS-45, 4 analog 12V sensor inputs)
  • “Ignition On” synchronized event data capture, analytics, and live video feeds
  • 4G cellular data plans for live streaming video and/or snapshot images
  • 24/7 PC or Mobile App accessibility
  • Up to 2TB of internal storage with local SDK card storage (short term)
  • Secure Amazon Cloud ISO 27001 certified, PCI DSS3.2 standard
  • 30 Alarm settings (system, vehicle diagnostics, fleet management) with output linkages
  • Geo Fencing with alarms and notifications
  • Convey status, time, position, and ETA to dispatch
  • Fleet Tracking


  • Document daily routes with on-board video equipment
  • Increase vehicle safety with surround view of traffic, truck and roadway awareness
  • Protects Drivers and Assets with surveillance security
  • Video based training to improve Driver performance.
  • Reduce driver error, unsafe practices, violations and accidents
  • Diagnose and document accident conditions and causes
  • Implement proactive, preventive, and corrective actions.
  • With proper installation, runs automatically without any operator or driver input
  • Improve insurance defense against unfair claims
  • Reduce claims adjustment process
  • Lower probability of damage or loss of assets
  • Lower Fleet operating and management costs
  • Reduce or eliminate local hosting and related IT staffing costs

Towing White Paper

CTC FNOL Rewards

MOBILE VIDEO has created Telematics Enabled Claims (TEC). TEC is an automated process to reduce the Crash Tow Claims (CTC) process by combining Mobile App crash detection, with video evidence, electronically triggered first notice of loss (FNOL), automated primary tow assignments, and predictive damage and injury algorithms.

This will connect motorists, insurance providers, motor clubs and ISPs in real time and serve consumers with complete visibility on the transport service from primary tow request to final vehicle delivery. Costs are controlled by a contracted towing network, minimizing secondary tows, vehicle storage, and rental reimbursements.

For the Independent Service provider, the financial heart of the partnership is the CTC FNOL Rewards program, whereby ISPs get paid for providing crash incident video files to the network.

Image of damaged front end of a silver car